How To Book An Appointment

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Pharmacy & Self-Care

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.


Help and support available from many National and Local Organisations

Visit our Self Help Zone

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Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local Pharmacy

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Book a Routine Appointment

I have a non-urgent problem and can wait up to 4 weeks to be seen.

These are available to book 4 weeks in advance, they are for any ongoing medical conditions and if you need to see your usual GP.

The average wait time will vary throughout the year, we understand this is frustrating at times but please bear with us as we cope with increasing demand for appointments.

We have various prebookable appointments available, these are released 4 weeks before the appointment, 3 days before the appointment and 1 day before the appointment.

Ways to book:

  1. Download the NHS App
  2. Telephone: 01635 868006
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On the Day appointment but NOT life-threatening

If you feel you need to speak to a clinician on the day, you can phone at 8am in the morning to book an ‘On the Day’ appointment.

This can be a telephone call or a face-to-face appointment.

You will be asked to provide some information on the nature of the problem when you call, so that the receptionist can book you in with the appropriate clinician. 

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Medically Urgent for Today but NOT life-threatening

If you need to be seen today and there are no on the day appointments left, you can request an urgent call for today.

This will be with our duty doctor which changes every day. Reception will ask for the nature of the appointment. These appointments are limited and are reserved for people who need to be seen that day. 

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Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

Visit a Minor Injuries Unit

Visit a Minor Injuries Unit for minor burns, cuts, sports injuries, bites and bruises, minor dislocations, etc.

  • No appointment necessary
  • Quick access to medical help
  • Open till late and at weekends

Minor Injuries Unit at West Berkshire Community Hospital

Find more Local Minor Injury services