Access to Online Services
When you are registered with an online service provider, you are able to book and cancel appointments, request prescriptions and view your medical records.
There are many options for online access to your GP surgery. However, we recommend our patients use the NHS App
Access to Medical Records
With an online services provider you can view your medical records online. If you would like to have access and be able to view your records on your app, please contact us online.
Subject Access Requests
If you need an electronic copy of your whole medical history, you will need to complete a Subject Access Request form. These requests take up to 28 days to complete and will be securely emailed to you when complete.
The Subject Access Request form can be collected from Reception and needs to be completed and returned with 1 form of photo ID.
Out of Area Registration
Where it is clinically appropriate and practical to register, we now accept new registrations from patients who work in the local area but reside outside our registration area. Patients registered this way would not be entitled to a home visit from the practice. However, if you live outside the practice area and need a home visit, please contact NHS 111 in order to be seen by a practice closer to where they live.
If you are ill while away from home or if you are not registered with a Doctor but need to see one, you can receive emergency treatment from the local GP Practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local Practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that Practice.
To register as a temporary patient simply contact the practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a Practice in the town or area where you are already registered.
Your Named GP
From 1st April 2015, practices are required to allocate all patients (including children) with a named accountable GP.
The named GP is responsible for the coordination and delivery of all appropriate services, where required based on clinical judgement, to each of their patients.
Our GPs run personal patient lists and whenever possible prefer patients to see their own GP to ensure continuity of care. If for any reason a patient’s GP is not available or a patient would prefer to see a female or male GP, our reception team will always book the patient in with another GP.
If you are unsure who your named GP is, contact our reception team who will be able to advise you.
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