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New Patient Registration

Burdwood Surgery accepts new patients that live in our catchment area.

If you would like to register with the practice, please complete our online form.

You can also collect a paper registration pack from Reception.

To check if you are living in our catchment area, please check on the boundary map below.

Live within our boundary area?

Use the postcode checker. If you have any questions, please contact the practice.

If the map below shows that you live on the outer boundary of our catchment area, we may still accept your registration. Please contact us on 01635 868006 and speak to reception to discuss your registration.

Access to Online Services

When you are registered with an online service provider, you are able to book and cancel appointments, request prescriptions and view your medical records.

There are many options for online access to your GP surgery. However, we recommend our patients use the NHS App

Find out more information and how to download the NHS App

Access to Medical Records

With an online services provider you can view your medical records online. If you would like to have access and be able to view your records on your app, please contact us online.

Contact Us Online

Subject Access Requests

If you need an electronic copy of your whole medical history, you will need to complete a Subject Access Request form. These requests take up to 28 days to complete and will be securely emailed to you when complete.

The Subject Access Request form can be collected from Reception and needs to be completed and returned with 1 form of photo ID.

Out of Area Registration

Where it is clinically appropriate and practical to register, we now accept new registrations from patients who work in the local area but reside outside our registration area. Patients registered this way would not be entitled to a home visit from the practice. However, if you live outside the practice area and need a home visit, please contact NHS 111 in order to be seen by a practice closer to where they live.

For further information about this type of registration, please contact us on 01635 868006 or please come into the practice. To learn more visit the NHS website.

Safe Surgeries

Burdwood Surgery is proud to be a ‘Safe Surgery’ for everyone in our community. All are welcome.

Everyone in the UK has the right to free care from a General Practitioner (GP). If you don’t have proof of ID or address, you can still register with us.

We might ask for ID or proof of address. But if you don’t have any and you live in our practice area, you can still register with us.

Immigration status or nationality don’t matter – reception won’t ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved.

In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services.

View our Safe Surgeries Declaration

Safe Surgeries logo Safe

Temporary Services

If you are ill while away from home and your need is urgent and immediate, please telephone your usual (home) general practice first, followed by NHS 111. Should you need to be seen face-to-face by a clinician, you will be directed accordingly by your usual practice to telephone NHS 111 who will then direct you as needed. 

To register as a temporary patient, simply contact us by telephoning the surgery. Practices do not have to accept you as a temporary patient although they do have an obligation to offer treatment. You cannot register as a temporary patient at a Practice in the town or area where you are already registered.

 Further Information on Temporary Registration

Your Named GP

From 1st April 2015, practices are required to allocate all patients (including children) with a named accountable GP.

The named GP is responsible for the coordination and delivery of all appropriate services, where required based on clinical judgement, to each of their patients.

Our GPs run personal patient lists and whenever possible prefer patients to see their own GP to ensure continuity of care. If for any reason a patient’s GP is not available or a patient would prefer to see a female or male GP, our reception team will always book the patient in with another GP.

If you are unsure who your named GP is, contact our reception team who will be able to advise you.

The NHS App

Burdwood Surgery would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.