Patient Feedback Anima

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Below is some of the feedback we have received from patients using our Anima service

"Anima is very easy to use and the surgery are always quick to respond."

"Appointment made through the Anima system and was available the next day. The appointment was on time and a simple quick consultation solved the issue. Excellent surgery and even for a 75 year old Anima is not difficult to use. Well done Burdwood."

"I used the new Anima system and was given an option to book a same day appointment with my own GP. The triage system is very good."

"I think Anima is an excellent screening tool and allows us as patients to tell you everything without taking up loads of your time - we don't know what's important/relevant so this works really well. Your triage system is really effective and I am always offered an appointment promptly."

"All my previous experiences with Burdwood have been amazing. When I've submitted requests for my baby, they have been addressed really quickly within an hour or less of being submitted and he was also seen the same day on two occasions."

"Start to finish with Anima and consultation all sorted within 2 1/2hrs. System works very well for people that need to be seen within a day or so. Consultation was very thorough and first class - thank you Burdwood Surgery."

"Using the new Anima system helped get me an appointment with the relevant person quickly."