View Your Medical Records Online

You can view your medical record online via NHS App to look at test results, your medical history and documents and letters.

Every patient of Burdwood Surgery has basic access to their medical record, you can see medication and allergies. However, you can request detailed record access. This will allow you to see laboratory test results, documents and immunisations.

The surgery has a responsibility to look after your GP records. You must take care online and make sure your personal information is not seen by anyone who should not see it.

If you would like to have secure, online access to your medical records, you need to understand what this involves and that you are happy for us to use the information about you to set up and operate the service. If you decide not to join, or wish to withdraw, it will not affect your treatment in any way.

Application Form to View Your Medical Records Online

Access to your medical records is granted at the discretion of the practice. You will be informed if access cannot be granted.

If you would like to view your medical record online, please complete the form below.

The form will take you though a series of statements and things to think about before access is requested. By signing the application form, you will be giving us your permission to go ahead with setting up the service for you. 

Your request for access may take up to 14 working days to process. We also ask that once you have submitted the form, you come into the surgery with one form of photo identification in order for your application to be reviewed.

Proxy Access

Proxy access was created to enable someone other than the patient to access and manage parts of their GP online services account. The proxy user could be a family member, friend or carer. The proxy is given their own online access account (as opposed to using the patient's login details) which is more secure. 

If the patient is capable to consent to the proxy user having access to their account, we would ask the patient for their permission before access is granted. We do this by asking the patient and proxy user to sign a consent form which is witnessed in the surgery by one of our Receptionists or Admin assitants.

If you would like to request proxy access to someone else's online account, please come to reception to collect a form and information leaflet. The consent form will need to be returned to us with 2 forms of identifation. The patient and proxy user must both come to the surgery to submit the form.

Once the form is completed and submitted, your GP will review the request and accept or reject the request. Access to your medical records is granted at the discretion of the practice. If your request has not been granted, we will inform you of this decision.