Practice Team

Practice Management

Mr Mark Foster
Practice Manager

The practice team is led by our Practice Manager Mr Mark Foster who has been in this role since 2020. Mark is an ACMA and his previous career encompassed financial and operational roles in both FTS 100 companies and SMEs.

As Practice Manager, Mark is in charge of all non-clinical elements of running the surgery, from the staff team, to surgery finance, to the surgery estate. Delivering the administration behind patient care through the surgery administration team is the unseen part of general practice. 

In his free time, Mark likes to visit the South coast of England to excercise and recharge mentally.

Mark is assisted by a team of managers and dedicated IT, secretarial and administrative teams who are able to help you with any administrative query.

Administration

Lizzie
Office Manager

Lizzie is our office manager. She is responsible for finance, along with the day to day running of the office, administration of cervical smears, medicals and insurance claims.

Nicky
IT Manager

Nicky is the IT Manager who looks after all our software and hardware IT issues, clinical searches, quarterly reporting on services and all IT training.

Clair
Patient Services Manager / GP Assistant

Clair is our Patient Services Manager; she is there to assist you, the patient, if you have any problems with the way the Practice is run. Clair has been with us since 2018 in a variety of roles. As Patient Services Manager, Clair deals with patient communications, complaints and the Patient Participation Group (PPG). Clair also provides admin support to the clinicians and patients in her role as a GP Assistant.

Hannah
Administration Manager

Hannah is our Administration Manager. She is responsible for recruitment and HR and also deals with subject access requests (SARs). Hannah also helps Nicky with the IT systems and training.

Becky
Lead Prescription Administrator

Becky is our Lead Prescription Administrator. She is responsible for the administration of prescriptions and also completing new patient registrations.

Sue
GP Assistant / Phlebotomist

Sue provides admin support to the clinicians and patients in her role as GP Assistant. Her admin duties include processing patient documents and applications to our Online Services. Sue is also a trained phlebotomist and runs a clinic once a week on Tuesday morning taking blood and performing ECGs.

Secretaries

  • Yvonne
  • Karen

Our medical secretaries Yvonne and Karen, deal with consultant’s correspondence, making referrals and assisting with choose and book appointments. They also liaise with other health care staff and handle patients' queries.

If you have any queries regarding referrals or choose and book appointments, you can contact them on 01635 292601. 

Reception

Our reception staff are highly trained; without them it would be impossible to run the Practice.

Our receptionists are responsible for the day to day running of reception. They manage the smooth running of patients coming into/out of the surgery and also deal with booking appointments and answering queries.

Please remember, Reception are here to help you and they are not a barrier between you and the clinician. They work as part of the Practice team and may ask you questions to direct you to the appropriate clinician.

Lesley
Reception Manager

Chloe
Assistant Reception Manager

Our Receptionists

  • Julie
  • Cathy
  • Debbie
  • Karen
  • Julie-Ann
  • Alex