Friends and Family Test

87% Very Good
8% Good
2% Neither Good nor Poor
1% Poor
1% Very Poor
0% Don't Know

Patient feedback

Question: Why did you choose that response?

Efficient and pleasant, completed reqiured appointment quickly with no delay or problems
Posted on: 24/01/2023

Polite staff in a relaxed atmosphere...felt listened to as feeling very unwell.
Posted on: 24/01/2023

I have recently moved to the Burdwood Surgery and my family and I have been so pleased with the services provided, I have managed to get a same day urgent appointments very easily as well as telephone appointments, the staff at reception have been very polite and helpful, as well as the staff taking bloods. Everyone there seems very upbeat and helpful, I have spoken with a couple of doctors who have been great.
Posted on: 23/01/2023

The receptionist were very accommodating with dates and times for my appointment. The appointment was running on time. I saw Julie Noble and she was brilliant. Run me through everything during my smear test and was lovely.
Posted on: 21/01/2023

Always help out and I’ve never had any problems getting to see a doctor or blood tests and receptionist staff always put us first Thank you to everyone at Burdwood
Posted on: 21/01/2023

All the reception ladies have been very helpfull to me since my heart attack 5 years ago i have regular blood tests & they fit me in where they can , infact all the staff are fantastic
Posted on: 21/01/2023

I phoned around 3pm with concerns about my daughter, I was offered an appointment at 3:45. Dan was great with my little girl, she was fully checked over and recommended treatment/medicine given
Posted on: 20/01/2023

Receptionists are always helpful and friendly. I got a face to face appointment within a few days which was better than expected in terms of timescales. The Dr I saw was also very thorough and seemed genuinely interested in my problem.
Posted on: 17/01/2023

Because I have always had very good care from GPs through to the nurses in the Treatment room
Posted on: 20/11/2022

Burdwood have always been fab to me. From the receptionist to the doctors, always professional, kind and helpful.
Posted on: 20/11/2022

I have been with this doctors surgery for many years. Always polite and friendly reception team and helpful. Able to get an appointment or phone call on day if urgent. Doctors are polite and thorough and understanding.
Posted on: 10/11/2022

Burdwood surgery is the best family friendly efficient helpful and friendly GP practice in the entire county :) very happy patients!! We are so well looked after!
Posted on: 04/11/2022

My son is on pathway for asd diagnosis and I had booked him in for his nasal flu spray. The receptionist was so accommodating when I say he may need a longer appointment due to his needs and this was no problem. The nurse (sorry I didn’t catch your name) was simply amazing with him. So friendly and welcoming. She managed to get the spray done within minutes without any fuss from my son. I’d was honestly a very pleasant experience and he he walked out saying “amazing mummy”. Well done Burdwood staff!
Posted on: 03/11/2022