This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Welcome to Burdwood Surgery

This website is for both existing patients and those considering registering with us. It tells you about our services, how to access them and some general information about how our practice operates.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. At the Burdwood Surgery, we aim to treat all our patients promptly, courteously and in complete confidence.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our patient participation group exists to make sure that patient needs and the practice offering are always heading in the same direction. Please click here for further information about our Patient Participation Group.

Easter 2018 Surgery & Pharmacy Opening Hours

Please click here for the Burdwood Surgery opening hours

  • Patients should ensure that they have sufficient medication to cover them over the holiday period and ensure that any request for repeat prescriptions are ideally made by Tuesday 27 March.
  • Appointments are available through our out-of-hours service over the Easter weekend.
  • Patients who may require an appointment during this time should contact NHS 111

Please click here for the Pharmacy opening hours (Please see pg.5 for Newbury & Thatcham pharmacies)

Important Notice regarding BLOOD TESTS

Unfortunately we are currently very short of blood test appointments


West Berkshire Community Hospital - Appointment system

To book an appointment, please contact the phlebotomy department:

 If URGENT BLOODS have been requested by your GP, this will be noted on your blood form. You can then go directly to the hospital and they will do them there and then (no appointment required)…

 Royal Berkshire Hospital – No appointment necessary

Any questions, please contact the RBH phlebotomy department:

  • Telephone 01183 227751

 Apologies for any inconvenience this may cause and we thank you for your patience.

Difficulty with getting an appointment? February 2018

You may have found it harder to get an appointment recently and this is multi-factorial. In no particular order these things have had an impact:

  • There has been unprecedented demand this winter which has been hard.
  • Dr Morgan was on reduced hours for January.
  • We have had several staff pregnancies - One GP went on Maternity leave in September 2017, one at the end of January 2018, one is going on Maternity leave in March and another GP at the end of April. 
  • There has been a higher level of sickness in both patients and staff.
  • Recruitment of GP Locums has been challenging but we are almost there.
  • Training new GP Locums who have joined the Practice, takes some time for them to settle in.
  • Changes in the Nursing team have had an impact in reduced appointments which has had a knock on effect with all appointments.
  • We have recruited a new Nurse Lead who starts with us in April and we are looking at recruiting a new Healthcare Assistant too.

So all in all, it has been harder but we are working on it and please bear with us as we are very close to resolving most of the issues.

If you wish to raise a particular issue; you can email me at 

Thank you

Kamal Bahia, Practice Manager

The Practice Newsletter

Burdwood Surgery PPG Newsletter (3) NOVEMBER 2017

Burdwood Surgery PPG Newsletter (2) SEPTEMBER 2017 (30th Anniversary edition) 

Burdwood Surgery PPG Newsletter (1) JUNE 2017

If you would like to be added onto our electronic subscribers list, please complete your details by clicking on the link at the bottom of this page.

Documents to download

Burdwood Surgery - A Guide to our Services 2018

(Site updated 29/03/2018)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website